At Ganjan Car Services, safeguarding the privacy and security of our users is paramount. This Privacy Policy delineates our practices concerning the collection, utilization, maintenance, and disclosure of information gathered from users (hereinafter referred to as "Users") of the Ganjan Car Services mobile application ("the App"). This Privacy Policy governs the utilization of the App and all services offered by Ganjan Car Services.
1. Information Collection
1.1 Personal Identification Information:
Ganjan Car Services may collect personal identification information from Users during various interactions with our App, such as registration, placing an order, subscribing to newsletters, participating in surveys, or completing forms.
Personal identification information may encompass, but is not restricted to: name, email address, mailing address, phone number, and payment details.
Users have the prerogative to decline furnishing personal identification information, though this may curtail their access to certain App features.
1.2 Non-personal Identification Information:
We may automatically collect non-personal identification information when Users interact with our App. This information may encompass device type, operating system, browser type, IP address, and other technical details.
2. Use of Collected Information
2.1 Personal Identification Information:
Ganjan Car Services utilizes personal identification information from Users for various purposes, including order processing, customer service provision, and enhancement of user experience.
Users' personal information may also be utilized for sending periodic emails, such as updates, newsletters, promotions, and relevant information. Users maintain the option to opt-out of receiving such communications at any time.
2.2 Non-personal Identification Information:
Non-personal identification information may be employed for trend analysis, App administration, user interaction tracking, and demographic data aggregation for internal purposes.
3. Location Information
3.1 Collection of Location Data:
Ganjan Car Services may collect and process location information from Users' devices, including precise GPS data, to provide location-based services such as finding nearby service centers or drivers.
Users will be prompted to grant permission for location services, and they have the option to disable location tracking through their device settings.
3.2 Use of Location Data:
Location data collected is utilized solely for providing specific App functionalities, improving service quality, and enhancing User experience.
Ganjan Car Services may also use aggregated and anonymized location data for analytics and business insights.
3.3 Disclosure of Location Data:
Ganjan Car Services does not disclose individual Users' precise location data to third parties without explicit consent, except as required by law or to facilitate service provision (e.g., sharing location with a driver to facilitate pick-up).
4. Information Protection
Ganjan Car Services implements robust data collection, storage, and processing practices, along with security measures, to safeguard against unauthorized access, alteration, disclosure, or destruction of Users' personal information and data stored on the App.
5. Compliance with Laws
Ganjan Car Services adheres to all applicable laws and regulations concerning the collection, utilization, and retention of personal information.
6. Changes to this Privacy Policy
Ganjan Car Services retains the discretion to update this Privacy Policy at any time. When modifications occur, the updated date will be revised at the bottom of this page. Users are encouraged to periodically review this page for any changes.
By utilizing the Ganjan Car Services Application, Users signify their acceptance of this Privacy Policy. Should you disagree with this policy, kindly refrain from using our App. Continued usage of the App following the posting of changes to this policy will be deemed as acceptance of those changes.
This Privacy Policy was last updated on 20 April 2024.
